CORC Certified
Public Liability Insured
Emergency Roof Repairs 24/7
Home » FAQs
Straight answers to common questions about roof repairs, new roofs, flat roofs, leadwork, gutters, chimneys, heritage projects, surveys, and emergency call outs. Plain English, no jargon.
Twice a year is best, ideally in spring and autumn, or after severe weather. Regular checks catch cracked tiles, slipped slates, and damaged flashing before they cause leaks.
Look for missing or broken tiles, moss build up, damp patches in the loft, loose ridge mortar, and stained ceilings. Blocked gutters can also force water back under tiles.
Yes. Every inspection includes photos and a clear written explanation of the issue with recommended fixes and options.
Yes. We inspect and redecorate fascias, bargeboards, windows, and door frames. We advise on repaint cycles of three to five years depending on exposure.
Natural slate offers very long life, low maintenance, and a premium finish. Man made slate is lighter and lower cost with a shorter lifespan. We will assess structure, budget, and desired look before advising.
Clay tiles are highly durable with a classic appearance. Concrete tiles are more affordable and weather resistant. We will match profile and colour to your property and local surroundings.
Yes. You receive a written guarantee that covers materials and workmanship. We specify recognised brands and follow manufacturer guidance.
If issues are localised, repair is often sensible. If the roof is older, has widespread blistering or multiple leaks, replacement is more cost effective. We use thermal imaging to locate weak points before advising.
Usually blocked outlets, insufficient fall, or a failed membrane. We correct falls, clear outlets, and reseal or replace coverings as needed.
Lead flashing seals vulnerable junctions like chimneys, abutments, dormers, and valleys. Correct detailing prevents water ingress and extends roof life. Our team is traditionally trained in the craft.
Yes. We repair and form decorative lead features and can use sand cast lead for a traditional finish where appropriate.
Deepflow gutters have a deeper profile and higher capacity. They are ideal for heavy rainfall or large roof areas and help prevent overflow and damp.
At least twice a year, and more often where there are trees. We clear debris, check joints, and water test to ensure free flowing downpipes.
Both. We reseal, realign, or replace sections in cast iron, aluminium, or PVC. We will advise the most cost effective option.
Repointing mortar joints, repairing flaunching, replacing damaged bricks, renewing lead flashing, and fitting cowls to prevent rain ingress.
Cracked or crumbling mortar, loose bricks, damp staining, or debris at the base are common signs. Regular inspections spot problems early.
Inspection, careful removal, timber repairs or splicing, cord and pulley replacement, discreet draught proofing, repainting, and precise refitting for smooth operation.
Improved insulation and comfort, quiet smooth operation, preservation of period detailing, and a cost effective alternative to full replacement.
It depends on exposure and the building style. Weather struck sheds water well. Bucket handle gives a smooth concave finish. Flush is neat and modern. We match existing work for a consistent look.
Yes. Lime allows walls to breathe and move, reducing the risk of trapped moisture and spalling. We specify mixes suitable for the age and fabric of the property.
A thorough inspection of tiles, slates, flashing, chimneys, valleys, and gutters. We include photos and clear recommendations. Drone access and thermal imaging can be used where helpful.
Yes. Many clients use our findings to discuss price or request repairs before completion. We keep reports clear and practical for this purpose.
Minor like for like repairs often do not need consent, but re covering a roof, changing materials, or adding roof lights usually does. We can liaise with conservation officers and help with documentation.
Yes. We retain historic fabric where possible and match materials in type, appearance, and texture to preserve the building’s character.
Active leaks, storm damage, loose flashing at chimneys or abutments, impact damage from fallen branches, or visible sagging. We attend quickly to make safe and weatherproof.
Yes. We supply a written quote with photos. Most policies cover sudden accidental damage. Wear and tear is usually excluded. We will guide you on next steps.